KremstalerDigitalhilfe

New phone set up, but nothing is where it used to be?

Text too small or storage always full?

WhatsApp, sending photos, or installing apps not working as expected?

We set up your smartphone or tablet so you can find your way around with ease. I walk you through the most important features step by step — at your own pace.

• Setup of new and used devices
• Data and photo transfer from old to new phone
• Senior-friendly adjustments (large text, simple menus)

No good Wi-Fi in the living room or garden again?

Modem flashing red or your provider sent a new device?

Connection keeps dropping during video calls?

I come directly to your home in the Kremstal, check your connection, and ensure a stable, secure connection in every room.

• Setup and replacement of modems and Wi-Fi routers
• Signal optimisation for the whole home
• Connecting all devices (phone, laptop, TV) to your home network

TV suddenly showing no channels?

Favourite channels mixed up after a channel scan?

Want to use media libraries (ORF ON, etc.) but not sure how?

I organise your channel list and connect your TV or set-top boxes so you can relax and watch comfortably.

• Sort channels and create clear favourites lists
• Setup of smart TVs, streaming sticks and soundbars
• Simple explanation of the remote control

Printer not printing even though paper and ink are full?

New printer will not connect to laptop or phone?

Scanning or saving documents is a test of patience every time?

I connect your devices properly and show you the easiest way to print or scan quickly.

• Installation of wired and Wi-Fi printers
• Printing directly from smartphone or tablet
• Scanner setup and folder organisation

When was your phone, tablet or laptop last cleaned up and updated?

Device getting slower and less responsive?

Once a year I visit: I run important system updates, clear unnecessary clutter and back up your data — so your devices keep running reliably.

Want to use your computer or smartphone with confidence?

Want to practise specific programs but nobody has the patience?

I come directly to your home. You set the pace and topics — from the very basics to advanced applications.

• Beginner basics: First steps on smartphone, tablet or PC
• Everyday use: Online banking, video calls or sorting photos
• Advanced: Office programs and data organisation

How do ÖGK app, ID Austria or online banking really work securely?

How do I send voice messages, locations or photos on WhatsApp?

Practical training for the most important everyday applications — in small, friendly groups.

Unsure about suspicious emails, texts or dubious phone calls?

Worried about fake invoices or data theft?

With concrete examples and simple tips and tricks, I show you how to spot fraud attempts online and by phone and protect yourself effectively.

Afraid wedding or grandchild photos could disappear if a device fails?

Phone storage full but you do not want to delete anything?

I back up your most precious photos securely to an external drive or set up automatic cloud backup for you.

• Data and photo backup to external storage or the cloud
• Creating a simple organisation system for your albums

Password notes everywhere and no overview left?

Cannot find important documents or letters on your PC anymore?

Want to leave key access details safely for your family in an emergency?

Together we create structure on your devices and prepare a clear, handwritten password booklet for your home.

Do your current mobile and internet plans still fit your needs?

Planning a purchase but overwhelmed by shop offers?

As an independent service provider I do not sell contracts. Together we review your bills and find devices and tariffs that fit your life and budget.

• Review of existing contracts (uncover savings opportunities)
• Independent purchase advice before buying new devices

Nothing works and you need a reliable contact quickly?

An important document must be printed, scanned or emailed urgently?

Screen stays black or the system does not respond at all?

No hours waiting on anonymous hotlines. As a local partner rooted in the region, I am quickly on site at your home.

• Fast appointments for urgent issues
• On-site analysis and direct fix
• Personal contact without call-centre frustration

New device still in the box or not sure how to connect it?

Cables, sockets and settings all at once feel overwhelming?

I set up your new devices, connect them properly and configure everything so you can get started straight away.

• Connect TVs, PCs, printers and accessories ready to use
• Integrate devices into your home network
• Brief walkthrough of the most important controls